NORWALK, Conn.--(BUSINESS WIRE)--
Frontier Communications commercial operations teams are supporting
business partners as they assess damage caused by hurricanes in Texas
and Florida.
Frontier asks Commercial Customers and other businesses to call 1-800
921-8102, once commercial power has been restored to their location so
field and service representatives may be assigned to assist in the
repair and replacement of damaged equipment and provide resources to
help businesses recover from storm damage. “We are working with our
vendor partners to get phone systems, data network equipment,
conferencing stations, routers, servers, switches and security
appliances available for our customers,” said Ken Arndt, Executive Vice
President – Commercial Sales, Product & Marketing, “We are able to
provide replacement equipment and advice anywhere in the state. We are
here to help businesses get back up and running as fast as possible,
even if they are not in our service area,” Arndt said.
Frontier is working closely with phone and network equipment vendors
like Mitel, Cisco, HP and Ruckus Wireless, to help repair and replace
any damaged equipment. Frontier has also arranged for equipment payments
to be deferred for 90 days for approved customers in Texas and Florida,
“By leveraging these relationships, we are able to assist businesses
inside and outside of our network service area,” Arndt said.
“We are deploying our teams and service personnel with the simple
mission to repair or replace damaged equipment and help our community
recover from the storms we have faced together,” said Arndt. “We will
work with our business communities to recover and be stronger than
before by implementing new technology solutions, like cloud-based
communications solutions, and replacing damaged equipment quickly,” he
concluded.
Businesses are encouraged to call 1-800 921-8102, to be assigned a
Frontier employee who can expedite the review of their current situation
and help repair and replace damaged equipment.
About Frontier Communications
Frontier Communications Corporation (NASDAQ:FTR) is a leader in
providing communications services to urban, suburban, and rural
communities in 29 states. Frontier offers a variety of services to
residential customers over its fiber-optic and copper networks,
including video, high-speed internet, advanced voice, and Frontier Secure® digital
protection solutions. Frontier Business offers communications solutions
to small, medium, and enterprise businesses. More information about
Frontier is available at www.frontier.com.
Please note that Frontier has a new logo that is available for download
at our Press
Room.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170915005914/en/
Frontier Communications
Andy Malinoski, 304-550-1165
Manager,
Communications
andy.malinoski@ftr.com
Source: Frontier Communications Corporation