ROCHESTER, N.Y.--(BUSINESS WIRE)--
Frontier Communications (NASDAQ: FTR) recently announced that 2012
network enhancements and capital investments for its operations in New
York totaled more than $123.6 million. Frontier offers broadband,
digital phone service, satellite television service, Frontier satellite
broadband, FTR Energy Services, customer premises equipment (telephone
systems, support for commercial businesses and e-911 applications),
Ethernet, Dedicated Internet Access, data center services, and web
security/data back-up through the Frontier Secure suite of services.
“In 2012, we targeted significant capital investments to upgrade our
network technology throughout New York,” said Kevin Smith, Senior Vice
President and General Manager of Frontier’s New York operations. “We
aggressively deployed new equipment and augmented devices with our
customers at the center of our decisions. We completed infrastructure
improvements to our existing facilities to provide faster broadband
speeds at better prices.”
Based on recent network enhancements, Frontier residential customers can
consider different speed options for household broadband usage: Broadband
Ultra, with speeds starting at up to 12 Mbps, for online gaming,
downloading tunes and watching movies, with speed to spare; and Broadband
Ultimate, with speeds up to 25 Mbps, allowing the entire family
to play the games in real time, watch HD movies, and send large files in
seconds.
“We are able to deliver these products thanks to the installation of
IP-based DSLAMs, Bonded ADSL2+ (asymmetric digital subscriber
line) and VDSL (very high speed digital subscriber lines).
These equipment upgrades impacted 155 of Frontier’s 194 switching
offices and 214 remote DSLAM/switches in our New York markets. As a
result, by year-end 2012 we were able to offer faster speeds to
essentially 403,000 New York households,” said Smith.
Smith noted that interoffice data transport networks within the
Rochester and Chenango markets are currently being upgraded to 10 Gig
Ethernet Ring Protection Switching (ERPS) topology. He said that this
new network will support current and future data services to Frontier’s
customers and increase bandwidth.
For business customers, the company’s capital expenditures focused on
increasing the availability of advanced high-capacity services such as
Metro-Ethernet, providing speeds of 1 Gbps or higher. Frontier’s network
also delivers Dedicated Internet Access, an IP-VPN service that rides
over an MPLS network, and point-to-point services. “Businesses sectors
such as healthcare, education, banking and manufacturing are looking for
solutions that differentiate them from their competitors. Frontier
specializes in designing converged networks that enable businesses to
use a single network to carry voice, video and data services and which
may allow them to disconnect other networks and reduce costs,” added
Smith.
In Rochester, Frontier invested significant funding for IT software
upgrades and engineering projects that benefit the entire company and
27-state customer base. “Frontier has a significant presence in the
Rochester market, with many of our corporate functions operating from
our Clinton Avenue facility,” stated Smith. “For example, Frontier’s
Internet Help Desk, Payroll, Training, Operator Services, Network
Operations Center and Engineering are headquartered in Rochester and
serve employees and customers throughout New York and also throughout
Frontier’s coast-to-coast territories. Rochester is a critical center
within Frontier’s operations.”
For Upstate New York, Smith said that a New York State Broadband grant
was awarded to Frontier and Hamilton County to upgrade the data
transport backbone between Gloversville and Eagle Bay. “Upon completion
of the project, central offices and remote switches along this route
will benefit through accessing this enhanced network, resulting in
Frontier’s ability to deliver speeds up to 25 Mbps to 54% of the
households in Hamilton County,” said Smith.
Smith commented on the company’s philosophy, noting “Frontier’s core
values are to put the customer first and to be locally engaged in the
communities we serve. Each of our New York market areas is led by
a General Manager responsible for the overall customer experience. All
Frontier services are installed and maintained by the company's 100%
U.S.-based work force, and more than 2,320 employees serve customers
throughout New York. We’re proud of our commitment to the Empire State
and very excited to highlight the benefits of recent network
enhancements and capital investments.”
About Frontier Communications
Frontier Communications Corporation (NASDAQ: FTR) is an S&P 500 company
and is included in the FORTUNE 500 list of America’s largest
corporations. Frontier offers broadband, voice, satellite video,
wireless Internet data access, entertainment services like TumTiki.com,
data security solutions, bundled offerings and specialized bundles for
residential customers, small businesses and home offices and advanced
business communications for medium and large businesses in 27 states.
Frontier’s approximately 14,700 employees are based entirely in the
United States. More information is available at www.frontier.com.
Frontier Communications Corporation
Kevin Smith, 518-773-3737
SVP/GM
Kevin.Smith3@ftr.com
or
Patricia
Amendola, 570-631-6013
Communications Manager
Patricia.Amendola@ftr.com
Source: Frontier Communications Corporation