Frequently Asked Questions

  • The company's stock is traded on the Nasdaq Exchange under the symbol FTR.
  • Stock can be purchased through a registered stockbroker of your choice or through our transfer agent, Computershare, which manages a Direct Stock Purchase Plan. You may contact Computershare directly for additional information on the terms and costs of the Direct Stock Purchase Plan:

    P.O. Box 505005
    Louisville, KY 40233
    Phone: +1 (877) 770-0496 or +1 (781) 575-2382
  • Frontier typically announces earnings release dates through a press release, and then the date is posted on our website here.

    Also, investors may subscribe to receive notifications of our news announcements by clicking on “Email Alerts” under the “Investor Resources” tab, or by clicking here.
  • Frontier has suspended its dividend in order to focus on debt reduction.
  • Investors may find more information about dividend classifications here.
  • Proxy voting can be accessed through our proxy agent, Broadridge, by clicking here. Follow the instructions specific to your shareholder status: i) a Registered Shareholder owning shares directly in Frontier through our stock transfer agent, Computershare; or ii) a Beneficial Shareholder owning shares in Frontier through a brokerage firm.

    Electronic copies of Frontier’s Annual Reports are available here.
  • Under the Stock Info tab on our website, click on Investment Calculator. Two tabs will come up: Basis Calculator and Total Return Calculator. There is also a Tax Basis Worksheet at the bottom of the Basis Calculation page.
  • On July 1, 2010, Verizon Communications distributed Frontier Communications stock to its shareholders. An overview of this transaction can be accessed here. Verizon shareholders who received Frontier stock in 2010 can click here to calculate their updated cost-basis in both Frontier and Verizon.
  • Contact our transfer agent, Computershare. Account holders will be asked for your social security number to access the account. As an alternative, you may also enter the Computershare account number that starts with a ‘C’.
  • If you didn’t purchase Frontier stock directly, it is very likely that you received it as a result of a transaction in which Verizon Communications (Ticker: VZ) distributed shares of Frontier stock to its shareholders in July 2010. A press release announcing this transaction is here.

    If you acquired your Frontier stock in this manner, your cost basis would be derived from the value of the Verizon shares you held. There are more details on Verizon’s website here, as well as a basis calculator here.
  • Please direct these questions and all general account inquiries to our transfer agent, Computershare.

    P.O. Box 505005
    Louisville, KY 40233
    Phone: +1 (877) 770-0496 or +1 (781) 575-2382
  • For quick and comprehensive solutions, please click here. You can also contact our Customer Support team at 1 (800) 921-8101.
  • Please contact:

    Frontier Communications Corporation
    Investor Relations Department
    401 Merritt 7
    Norwalk, CT 06851
    Toll-Free Phone: +1 866-491-5249