Frontier Customers in South Carolina Can Use Call Forwarding to Stay Connected During Hurricane Matthew Evacuations
GEORGETOWN, S.C.--(BUSINESS WIRE)--
Evacuations within 100 miles of coastal communities in South Carolina
ahead of the projected arrival of Hurricane Matthew are leading
residents to leave their homes and businesses to close up shop for an
uncertain length of time. While it is the right thing to do, evacuating
with no connection to the homefront or your business is a stressful
Frontier Communications is reminding its residential and business
customers that they can maintain their connection to their home or
business phone by using the call forwarding feature - and if it's
currently not offered in their Frontier phone services, Frontier will
provide those South Carolina customers the call forwarding feature free
for the next 30 days.
Customers can activate the call forwarding feature by calling 800-921-8101
and requesting the call forwarding service.
Many customers with bundled services may already have the feature. For
others, Frontier will add the feature to their account free of charge
for the next 30 days. Normally the monthly charge for variable call
forwarding for residential customers is $3.55 and $6.85 for business
In either case, the feature will be activated by calling into the
Frontier Care Center and requesting it. New activations at no charge are
for impacted South Carolina customers only. At any point during the
30-day period, customers can call in to remove the service from their
account if it is not an existing feature of their service.
"Communications, particularly in uncertain situations, is a vital
feature of daily life," said Mike Flynn, Frontier's Southeast Region
president. "We hope this small move will help alleviate some of the
stress our customers are experiencing while also helping them stay
connected to calls from loved ones, friends and customers throughout the
Hurricane Matthew experience."
Frontier's operations team in South Carolina has readied both the
network and its support buildings to fortify communications services and
to protect its facilities from damaging floods should Hurricane Matthew
maintain its current track. Employees are also addressing the safety of
their families and personal needs while standing by to address recovery
needs when cleared to do so by the South Carolina State Emergency
Operations Center after the storm passes.
About Frontier Communications
Frontier Communications Corp., a Fortune 500 and S&P 500 company, is a
leader in providing communications services to urban, suburban and rural
communities in 29 states. Frontier offers a variety of services to
residential customers over its fiber-optic and copper networks,
including video, high-speed
voice and Frontier
Secure digital protection solutions. Frontier
Business Edge offers communications solutions to small, medium and
enterprise businesses. More information about Frontier is available at www.frontier.com.
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Frontier Communications Corp.
Source: Frontier Communications Corp.
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