Frontier Communications Responds to California Wildfires
“Our thoughts are with all those impacted by the fires and safety
remains our first priority,” said
“Our teams reside in the communities we serve and are already responding and ready to help assess, repair and restore services as quickly and safely as possible in adverse conditions. We thank our customers for their patience as repair and restoration efforts progress,” added Gamble.
Additionally, Frontier’s Emergency Response Center (ERC) is activated and serving as the nerve center for the company response. Frontier’s response includes coordinating with other emergency managers, officials and utilities to determine infrastructure damage; and conducting preliminary damage assessments needed to determine resource needs, repair process steps and restoration priorities.
Frontierat 1-800-921-8101 if you are out of service and won’t be returning home for some time. Frontiercan help you manage your account and help ensure you receive the proper out of service credits and/or waivers for which you qualify.
Please stay far away from any downed cables or power lines. Contact
Frontierat 1-800-921-8102 (business) or 1-800-921-8101 (residential) to report any fallen telephone poles or cables.
- Help ensure sure you maintain a way to communicate in the event that commercial power is lost. Create a communications plan that includes all needed contact numbers.
Frontiervoicemail boxes are protected within our network and will continue to operate despite a power loss. It can serve as a way to maintain contact with loved ones and others.
- Consider keeping a corded phone plugged directly into the wall. In the event of a power outage, corded phones will operate; cordless ones will not. Backup generators and batteries in Frontier’s central offices provide power to telephone lines enabling corded phones to function.
- Keep wireless devices such as cell phones, laptops and tablets charged in case of outages or evacuations.
Javier Mendoza I 562-305-2345 I firstname.lastname@example.org
Vice President, Corporate Communications & External Affairs