President and Chief Executive Officer
With Frontier Communications since 1990
Daniel J. McCarthy became President and Chief Executive Officer of Frontier Communications in April 2015 and is a member of its Board of Directors. He held positions of increasing responsibility at the Company, including President and Chief Operating Officer, Executive Vice President and Chief Operating Officer, and Senior Vice President, Field Operations.
Mr. McCarthy joined Frontier, then Citizens Utilities, in 1990 in the Company’s Kauai, Hawaii, electric division. In 2001, he was promoted to President and Chief Operating Officer of Citizens Public Services, responsible for the Company’s energy and water operations.
He holds a bachelor’s degree in Marine Engineering from the State University of New York Maritime College at Fort Schuyler, and an M.B.A. from the University of Phoenix.
Mr. McCarthy serves as a Board Member of Sacred Heart University in Fairfield, Connecticut and Stetson University in DeLand, Florida. He is Vice Chairman of the Board of Directors of the Western Connecticut Health Network, the Board of Directors of the Business Council of Fairfield County, and a member of the Business Roundtable. He sits on the Board of Directors of Constellation Brands, Inc.
Executive Vice President and Chief Operations Officer
Kenneth Arndt is Executive Vice President and Chief Operations Officer, reporting to the CEO. He is responsible for all field operations in 29 states in addition to Customer Premises Equipment and the Advanced Network Group. Previously he was EVP of Commercial Sales Operations. Mr. Arndt also had oversight of Frontier’s operations in Connecticut, New York, Ohio, Pennsylvania and West Virginia.
Since joining the company in 2003, Mr. Arndt has held numerous strategic leadership positions in all aspects of operations, sales, customer care, Internet customer support, products and services and employee training and management.
Before joining Frontier, Mr. Arndt served as Vice President of Marketing for Lucent Technologies and Vice President of Sales and Marketing for Commonwealth Telephone Company in Pennsylvania.
Mr. Arndt holds a B.S. in Marketing from Trinity University in San Antonio, Texas and an M.B.A. in Marketing from St. John College, Middlesex School of Business, in London.
Senior Vice President, Talent & Culture
With Frontier Communications since 2016
Elisa Bannon-Jones is Senior Vice President, Talent & Culture for Frontier Communications. In addition, she oversees executive compensation, benefits and wellness and serves as the Executive Human Resource Strategist for Frontier’s Commercial Sales team.
Prior to joining Frontier Communications in 2016, Ms. Bannon-Jones served in sales and operations leadership roles at The Budget Group, T-Mobile, and U.S. Cellular. After transitioning to talent and culture strategies, she led enterprise-wide, domestic and global talent teams at U.S. Cellular and Brightstar Corp.
Ms. Bannon-Jones earned a Bachelor of Science degree in Business Management and Leadership and a Master of Science in Higher Education, specializing in Adult Education, from Capella University. She earned certifications from the Kellogg Strategic Human Resources program, Cornell Women in Executive Leadership, and a Master Human Capital Strategist Designation in Organizational Effectiveness from the Human Capital Institute.
She is a member of the Consero Talent Management Advisory Board and the Capella University School of Business & Technology Business Advisory Board.
Interim Chief Financial Officer
With Frontier since 2018
Sheldon Bruha was appointed Interim Chief Financial Officer effective September 1, 2018. He also serves as Senior Vice President and Treasurer, responsible for Treasury, Investor Relations, Mergers & Acquisitions, and Risk & Insurance.
Prior to joining Frontier, Mr. Bruha’s career in global finance included positions at CDI Corp. and senior financial positions heading corporate finance, treasury, tax, and investor relations for Cable & Wireless Communications in Miami and London. He started his financial career at Lehman Brothers, the global investment bank, and held senior investment banking positions in its New York and London offices, focusing on the telecommunications industry.
Mr. Bruha is an honors graduate of Washington University in St. Louis with a bachelor’s degree in business administration.
Senior Vice President, Human Resources
With Frontier since 1982
Angela Christian is the Senior Vice President of Human Resources, responsible for managing the department’s relationships with internal business partners as well as Labor and Compliance and general activities for all Frontier employees. She reports to the company’s President and Chief Executive Officer.
An experienced telecommunications executive whose background includes leadership positions in Field Operations, Customer Care, and Human Resources, Ms. Christian has led teams in plant service centers, assignment, customer service, customer premise equipment, network control centers, and general management.
Executive Vice President and Chief Technology Officer
Steve Gable became Executive Vice President and Chief Technology Officer (CTO) in April 2015. He joined Frontier Communications in November 2012 as Senior Vice President and Chief Information Officer.
Prior to Frontier, Mr. Gable was Executive Vice President/CTO of Tribune Company. At the same time, he was President, Tribune Digital, with expanded responsibility for the strategy and supporting technology that powered the company’s digital brands latimes.com and chicagotribune.com.
From 2008 to 2010, Mr. Gable was Senior Vice President and CTO of Tribune Company, responsible for all aspects of information technology systems for its TV and newspaper operations.
Before this, Mr. Gable served as Vice President of Technology for Clear Channel Radio, responsible for the technology strategy and direction of 1200+ radio stations.
He earned a Bachelor’s degree in Business Administration and a Master’s degree in Systems from Northwestern University.
Executive Vice President & Chief Transformation Officer
With Frontier Communications since 1994
John Lass is Executive Vice President & Chief Transformation Officer, designated with leading Frontier’s multi-year program to improve the customer experience, build our product line and grow the company. He reports to the Chief Executive Officer.
Previously, he led Frontier’s Field Operations team. Before this, Mr. Lass was President of Frontier’s Central Region, comprising Illinois, Indiana, Iowa, Michigan, Minnesota and Nebraska.
Mr. Lass’ tenure with Frontier includes a variety of operating roles as well as leadership of integration activities related to significant mergers and acquisitions. He served as Vice President of Revenue Assurance and as Regional Operations Vice President, Vice President and General Manager of Citizens Utilities Vermont Electric Division and held operations positions in New York and the Midwest with Frontier, GTE and Contel.
He earned a B.S. in Civil Engineering from Iowa State University in Ames, Iowa and an Associates of Arts Degree from Iowa Central Community College.
Executive Vice President & Chief Customer Officer
John Maduri is Executive Vice President & Chief Customer Officer, leading sales and marketing for Frontier’s commercial and consumer businesses. Previously, he was Executive Vice President, Consumer Sales, Marketing & Product for Frontier.With more than 30 years of experience in the telecommunications industry, previously Mr. Maduri was President of Cable & Wireless Communications’ Commercial Business Unit, responsible for the creation and growth of that key operating segment in the Caribbean and Latin America. From 2005 to 2013, Mr. Maduri was CEO of Xplornet Communications Inc., where he built the business from a start-up into Canada's leading rural broadband provider.Mr. Maduri served as president of Telus, a $9.7B telecommunications company in Calgary, Alberta, Canada, from 2000 to 2004. He was directly responsible for all sales channels, marketing, product management, delivery, and customer support. Prior to joining Telus, Mr. Maduri held positions of increasing responsibility with Rogers Communications, Canada's largest publicly-traded national wireless services provider. His positions included Executive Vice President, Finance and Planning, and Chief Financial Officer.He began his career as a Senior Auditor at the Toronto office of Price Waterhouse.Mr. Maduri holds a Bachelor of Business Administration degree from York University in Toronto.
Executive Vice President and Chief Legal Officer
With Frontier Communications since 2014Mark D. Nielsen is Executive Vice President and Chief Legal Officer of Frontier Communications. In this position, Nielsen has leadership responsibility for the company's legal and regulatory affairs, facilities and real estate operations, and corporate communications. As a member of the Senior Leadership Team, he participates in the operational management and strategic planning of the Company.Nielsen started his legal career in 1990 as an associate lawyer at the Hartford law firm of Murtha, Cullina, Richter & Pinney, while simultaneously serving in the Connecticut Legislature. Later, he served as Mitt Romney's legal counsel, and then chief of staff, when Romney was Governor of Massachusetts (2003–2007). As Chief Legal Counsel, Nielsen provided advice on legal aspects of policy decisions, drafted legislation and executive orders, and served as the Governor's principal advisor on judicial appointments. As Chief of Staff, he was responsible for the Administration's policy and legislative initiatives, as well as overseeing the daily operations of state government.Before joining Frontier in 2014, Nielsen served as Vice President and Associate General Counsel at Raytheon Company from 2007 to 2009 and Vice President and Associate General Counsel at Praxair, Inc. from 2009 to 2014.Nielsen is an honors graduate of Harvard College and Harvard Law School.